1General Terms & Conditions

These Terms and Conditions apply to the cv992 platform (https://cv992.win) and all associated services. By creating an account, logging in, or playing any game on cv992, you are automatically considered to have accepted these terms.

Cv992 reserves the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be notified on the platform. Continued use of the service after a notice is posted will be considered acceptance of the updated terms.

Please NoteThese terms are governed by the applicable laws and regulations of Bangladesh, and shall take precedence in the resolution of any disputes.

2Account Register

Providing accurate and truthful information is mandatory when creating an account on cv992. Accounts created with false information may be terminated at any time and any deposited funds may be forfeited.

  • Each individual may operate one account only.
  • The name, address, and contact details provided at registration must be accurate and truthful.
  • A copy of your National ID or passport may be requested for account verification.
  • If multiple family members wish to play from the same device or IP address, customer support must be notified in advance.
  • Some features will be restricted until your account has been verified.
Multiple Accounts ProhibitedIf a single individual is found to hold multiple accounts, all accounts will be closed and all bonuses will be cancelled.

3Eligibility & Age Requirements

All cv992 services are strictly for users aged 18 and above. Account registration or gameplay by minors is strictly prohibited.

Cv992 may request age verification documents at any time. Failure to provide the required documents will result in a temporary account suspension. The following individuals are also ineligible to use cv992:

  • Residents of countries where online gaming is prohibited by law.
  • Cv992 employees or members of their immediate family.
  • Those whose accounts have been previously closed.

4Deposits and Payments

Cv992 supports multiple payment methods for deposits, including bKash, Nagad, and Rocket. The following conditions apply to all deposits:

Subject Description
Minimum Deposit BDT 100 (One Hundred Taka)
Maximum Deposit Subject to applicable limits (may vary by account level)
Processing Time Usually instant (up to 15 minutes in some cases)
Third-Party Accounts Strictly Prohibited
Currency Bangladeshi Taka (BDT)
Hidden Charges None
Third-Party Accounts ProhibitedDeposits made using another person's bKash, Nagad, or Rocket account will be cancelled and the account will be suspended.

5Withdrawal Policy

A fully verified account is required to withdraw funds from cv992. The following conditions apply to all withdrawals:

  • Withdrawals will only be processed to the same payment method used for the original deposit.
  • The minimum withdrawal amount is BDT 500 (five hundred taka).
  • Bonus funds cannot be withdrawn unless the required wagering conditions have been fulfilled.
  • For verified accounts, funds are typically transferred within 1–3 business days.
  • All withdrawals are processed in compliance with Anti-Money Laundering (AML) regulations.
Tips for Faster WithdrawalsComplete account verification in advance, use the correct payment method, and meet wagering requirements — this will speed up your withdrawal.

6Bonuses & Promotions

All cv992 bonuses and promotional offers carry their own terms. Please read the relevant conditions carefully before claiming any bonus. General bonus terms:

  • The wagering requirement for each bonus is clearly stated on the promotions page.
  • Bonus funds cannot be withdrawn directly — the applicable conditions must be met first.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
  • If bonus abuse is found, all bonuses will be forfeited and the account will be suspended.
  • Cv992 reserves the right to modify or cancel any bonus offer at any time.
  • For referral bonuses, the referred person must be a genuine new player.
Bonus Abuse WarningAny attempt to abuse the bonus system in any way will result in all winnings being voided and may lead to permanent account closure.

7Gaming Rules

All games on cv992 are powered by internationally certified RNG (Random Number Generator) technology. Every game result is entirely random and not predetermined. General gaming rules:

  • Each game has its own rules, which should be read before play begins.
  • If a game is cancelled due to a technical error, the wager will be refunded.
  • In the event of a dispute over a game result, cv992's log data will be considered final.
  • Cv992 will not be liable for any losses resulting from internet disconnection.
  • In live games, the dealer's decision is final.

8Prohibited Activities

The following activities are strictly prohibited in the interest of cv992's security and a fair experience for all players:

  • Creating or operating multiple accounts.
  • Using software, bots, or automated tools to play games.
  • Attempting unauthorized access to cv992's servers or systems.
  • Using the platform for money laundering or processing illegal funds.
  • Harassing or threatening other players.
  • Impersonating any cv992 employee.
  • Providing false information to obtain a bonus.
Penalty ProvisionsIf any of the above activities are found, the account will be immediately closed, all funds and bonuses will be forfeited, and legal action may be taken where necessary.

9Account Suspension and Closure

Cv992 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • For violation of the terms and conditions.
  • Failure to submit required verification documents within the specified timeframe.
  • Accounts that have been inactive for an extended period (no login for more than 12 months).
  • If fraud or illegal activity is suspected.
  • At the player's own request (self-exclusion).

Any withdrawable balance at the time of account closure will be returned through the standard process. However, if the account is closed due to a breach of these terms, deposited funds may not be refunded.

10Privacy and Data Protection

Cv992 is committed to protecting players' personal information. We do not sell or share your data with third parties. For full details on how we collect and use your information, please refer to our Privacy Policy Available on the page.

  • Your information will be used solely for service delivery and compliance with legal obligations.
  • All transactions are secured with SSL encryption.
  • Certain data is retained to meet regulatory requirements.
  • You may request the correction or deletion of your personal data at any time.

11Responsible Gaming

Cv992 believes gaming should be fun, not stressful. We encourage all players to game responsibly. The following safeguards are available on our platform:

  • Deposit Limits: Daily, weekly, or monthly deposit limits can be set.
  • Loss Limit: Play will automatically stop if your losses exceed a set limit.
  • Session Time Limit: Set a time limit for how long you play in a single session.
  • Self-Exclusion: You can self-exclude your account for a set period of time.
  • Reality Check: You will be reminded at regular intervals of how long you have been playing.

If you experience any issues related to gaming, please contact our Responsible Gaming Visit the page or contact our support team directly.

Please NoteGaming is a form of entertainment. Never bet beyond your means and do not chase losses by placing larger bets.

12Limitation of Liability

Cv992 will not be held liable in the following circumstances:

  • Losses caused by internet disconnection or technical issues.
  • Losses caused by the player's own negligence or error.
  • Issues caused by failures of third-party services such as payment gateways or internet providers.
  • Losses arising from unexpected technical errors or server downtime.
  • If a player's account information is disclosed to a third party.

Cv992 always strives to keep the platform running smoothly and securely. We are committed to resolving any technical issues as quickly as possible.

13Changes to Terms & Conditions

Cv992 may modify these Terms and Conditions in whole or in part at any time. When changes are made:

  • A notice will be posted on the platform homepage.
  • Notification may be sent to your registered email or by SMS.
  • The date of any changes will be updated at the top of this page.
  • Continued use of the service after any changes constitutes acceptance of the new terms.

It is your responsibility to check this page regularly. cv992 reserves the right to suspend accounts that do not comply with updated terms.

14Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We are available 24/7.

Email Support
Typically responded to within 24 hours
Live Chat
Live Chat on Platform
24/7 Active